Refund and Returns Policy for LowerClubVIP.com

    Effective Date: January 28th, 2025

    At LowerClubVIP, we are committed to providing premium services and ensuring customer satisfaction. This Refund and Returns Policy outlines the terms and conditions regarding refunds and returns for purchases made through our website, LowerClubVIP.com (the “Website”). By purchasing tickets or services, you agree to the terms detailed below.

    1. Refund Policy

    1.1 Ticket Purchases:

    • All sales of tickets, parking passes, and related services are final. Refunds are not permitted once a purchase is completed.

    • In the event of a game cancellation or rescheduling, refund eligibility will be determined based on the policies of the event organizer (e.g., the Los Angeles Rams or SoFi Stadium). Any refund or credit issued will be communicated accordingly.

    1.2 Payment Plan Refunds:

    • For purchases made via payment plans, cancellations or early terminations of the plan are not eligible for refunds of amounts already paid.

    1.3 Exceptions:

    • Refunds may be issued in extraordinary circumstances at the sole discretion of LowerClubVIP. If applicable, please contact us directly at support@lowerclubvip.com to request consideration.

    2. Returns Policy

    2.1 Digital Products:

    • Tickets and parking passes delivered electronically are non-returnable and non-refundable.

    2.2 Physical Products (if applicable):

    • If any physical products are sold through the Website (e.g., merchandise), returns will only be accepted if the product is defective or damaged upon delivery.

    • Requests for returns of physical products must be submitted within 7 days of receipt. Items must be returned unused, in their original packaging, and accompanied by proof of purchase.

    3. Exchange Policy

    • Exchanges for tickets or services are not permitted. However, we may assist in facilitating a transfer of tickets to another individual. Please contact us at support@lowerclubvip.com for assistance.

    4. How to Request a Refund or Return

    To request a refund or return, please follow these steps:

    1. Contact our support team at support@lowerclubvip.com with your order details, including your name, order number, and reason for the request.

    2. If applicable, provide any supporting documentation (e.g., photos of defective items).

    3. Our team will review your request and respond within 3-5 business days.

    5. Event-Specific Policies

    • Refunds or credits for event-specific cancellations or changes are subject to the terms and conditions of the event organizer. LowerClubVIP is not responsible for such decisions but will work to communicate and facilitate solutions where possible.

    6. Contact Information

    If you have questions or concerns regarding this Refund and Returns Policy, please reach out to us: